Subscription Agreement

IE Martynov Evgeny Igorevich (TIN 575310590533, OGRNIP 325570000000711), located at 302027, Russia, Orel region, Orel, Matveeva st., 14, apt. 18 (hereinafter, the "Company", "we", or "us"), offers individuals (hereinafter, "User" or "you") a paid subscription to the Codik mobile application and the website at itcodik.com (together, the "Service") on the following terms.

1. GENERAL PROVISIONS

1.1. This Subscription Agreement ("Agreement") constitutes a binding offer. By purchasing a subscription, you accept the terms of this Agreement.

1.2. The Agreement is deemed concluded at the moment of successful payment for the subscription.

1.3. The current version of this Agreement is always available on the Service. Your continued use after any changes constitutes acceptance of the revised terms.

1.4. The Company may offer promotional deals, discounts, or individual subscription terms at its discretion.

2. SUBJECT OF THE AGREEMENT

2.1. The Company grants you access to premium features of the Service for the duration of your paid subscription ("Subscription").

2.2. The specific features, pricing, and duration of the Subscription are displayed in the Service and may vary by region, platform, or payment method.

2.3. The Subscription provides access to premium courses, advanced exercises, AI-powered learning tools, and other features as described in the Service.

2.4. The Subscription is provided on an "as is" basis. The Company does not guarantee that the Service will fully meet your expectations, but commits to resolving technical issues caused by its own fault.

2.5. Selected Subscription plans (the "Codik Max" plan) additionally include learning support: a chat with a Service mentor, and review of homework and learning project stages with a written comment. The scope and limits of that support are displayed in the Service.

• 2.5.1. The mentor replies in the chat and reviews submitted work within 3 (three) business days of receipt. During periods of high load this term may be longer, which is announced in the Service.
• 2.5.2. Work is reviewed by a Service mentor. The Company may use automated tools to prepare the review; the final decision on the work is made by the mentor.
• 2.5.3. Learning support is educational in nature. The Company does not guarantee employment, success at interviews, any level of income, or any other outcome that depends on your actions or on third parties.
• 2.5.4. The Company may limit learning support in case of abuse: bulk submissions made without your own work on them, use of the chat for unrelated purposes, or sharing access with third parties.

3. SUBSCRIPTION TERMS

3.1. Registration is required to purchase a Subscription.

3.2. Subscription is voluntary and is purchased through the Service interface.

3.3. Payment is processed through our payment provider using payment methods available in the Service, including credit/debit cards and other electronic payment methods.

3.4. The Subscription is activated upon successful payment confirmation.

3.5. Your payment card details are processed and stored exclusively by the payment provider and are never stored on our servers.

4. AUTO-RENEWAL

4.1. The Subscription automatically renews for an equivalent period at the end of each billing cycle, unless auto-renewal is turned off.

4.2. Auto-renewal is enabled only with your consent given at checkout. Without that consent no repeat charges are made.

4.3. You will be charged the then-current price of your plan on the day the paid period ends. Discounts and promotional prices used for the first period do not carry over to renewals unless the promotion says otherwise.

4.4. At least 3 calendar days before the charge you receive a notification with its date and amount. We charge exactly the amount stated in that notification: if the price changes within those days, the new price applies from the following period.

4.5. You can turn auto-renewal off at any time before the charge date in the subscription section of your profile in the application or on the website, or through the support chat and by email at support@itcodik.com. Access remains active until the end of the paid period.

4.6. After three consecutive failed charges auto-renewal is switched off and you are notified.

4.7. The Company is not responsible for charges incurred if you fail to cancel before the renewal date.

5. PRICING AND PAYMENT

5.1. Subscription pricing is displayed in the Service and is charged in the currency shown at the time of purchase.

5.2. Payment is collected in advance before access is granted.

5.3. You are responsible for ensuring that your payment information is accurate and that sufficient funds are available.

5.4. The Company may offer free trial periods, discounts, or promotional pricing. Terms for special offers are specified at the time of the offer.

6. CANCELLATION AND REFUNDS

6.1. You may request a refund within 14 calendar days of payment, provided that you have not accessed or used the premium features.

6.2. Once you have accessed premium content, the service is considered delivered and a refund is not available, except as required by applicable law.

6.3. Payment processing fees charged by the payment provider are non-refundable unless otherwise stated by the payment provider.

6.4. Refund requests should be sent through the support chat or by email to support@itcodik.com.

6.5. EU/EEA consumers: If you are in the EU/EEA, you have the right to withdraw from the purchase within 14 days of payment under the Consumer Rights Directive. However, by starting to use premium features, you acknowledge that the digital content delivery has begun and you waive the right of withdrawal for that portion of the service.

6.6. Refunds are processed within 10 business days of approval.

6.7. You may cancel learning support (Codik Max) at any time through the support chat or by email to support@itcodik.com. In that case the Company refunds the part of the payment covering the unused support period, less the costs actually incurred (mentor replies and work reviews already provided) and payment processing fees. Access to the learning materials remains active until the end of the paid period, or is terminated at your choice.

7. RIGHTS AND OBLIGATIONS

7.1. The Company shall:

• Provide access to Subscription features for the paid period
• Maintain the operability of the Service, except in cases of force majeure (cyberattacks, natural disasters, hosting outages) or actions of third parties
• Notify you of material changes to the Agreement via email or in-app notification

7.2. You agree to:

• Comply with the terms of this Agreement and the Terms of Service
• Use the Subscription solely for personal, non-commercial purposes
• Provide accurate information during registration and payment

7.3. The Company reserves the right to:

• Modify Subscription features and pricing (changes do not apply retroactively to the current billing period)
• Suspend or terminate access for violation of terms
• Restrict usage to protect the rights of the Company and other users

8. LIMITATION OF LIABILITY

8.1. The Company is not liable for damages caused by:

• Your own actions or negligence
• Third-party service failures (hosting providers, payment processors)
• Force majeure events (cyberattacks, natural disasters)

8.2. The Company's maximum liability is limited to the amount of the Subscription fee paid by you for the current billing period.

8.3. Device incompatibility is your responsibility.

9. PERSONAL DATA

9.1. By purchasing a Subscription, you consent to the processing of your personal data as described in our Privacy Policy.

9.2. Data is processed for the purposes of providing the Service, improving user experience, and fulfilling legal obligations.

10. SERVICE CHANGES AND TERMINATION

10.1. The Company may modify or discontinue the Service or any Subscription features at any time.

10.2. You will be notified of material changes at least 30 calendar days in advance via email or in-app notification.

10.3. If the Service is permanently discontinued, the Company will provide a pro-rata refund for the unused portion of your current billing period, unless otherwise required by applicable law.

11. GOVERNING LAW

11.1. This Agreement is governed by the laws of the Russian Federation.

11.2. Disputes shall first be addressed through good-faith negotiation. If unresolved within 30 days, they shall be submitted to the competent courts of the Russian Federation.

11.3. Nothing in this Agreement limits your statutory consumer rights under the laws of your country of residence.

12. CONTACT US

12.1. For questions about your subscription, cancellations, or refund requests:

• Email: support@itcodik.com
• Support chat: Available on the website and in the mobile application
• Website: itcodik.com